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JCAAILearn FAQ


Are the courses offered on JCAAILearn accredited for Continuing Medical Education credits?

Yes they are, you can earn Category 1 CME credits here at JCAAILearn. When you complete a module or course you are given access to a module evaluation. The module evaluation is submitted on your behalf for as a request for your CME credit. If the credit is issued then a certificate will be sent to you through the usual methods.

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If I update information here will it update the membership information at the JCAAI?

No the data the JCAAI keeps on its members and the data used by JCAAILearn are separate. If you need for the JCAAI to update information related to your membership you should send an email the JCAAI here, info@jcaai.org.

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What is an Office Administrator?

On the JCAAILearn website an Office Administrator is the Physician in charge of your office. This is the doctor who has decided to use JCAAILearn as a training tool for his or her staff. The Office Administrator on the JCAAILearn site is the person who started an account for your office. An Office Administrator has certain abilities on the JCAAILearn site and relate to maintaining their office account. They can buy credits, designate and enter new students, as well as activate a student and remove course access for student.

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Why is my Office Administrator login ID and my Student ID different?

They are different because of the capabilities of each ID or account. An Office Administrator has significantly more power on the JCAAILearn site. The ID is how the site determines not only who a user is, but also what abilities and permissions that user will have. If the IDs are the same then the system will be unable to determine what set of capabilities to allocate to the user. Also, only a student with a Student ID can enter the course area.

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Can I use my Office ID to log in as a student?

No. Again the Office ID is used to login as the Office Administrator.

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I am an Office Administrator, what is the password for my Student ID?

The password is the same as the password for your Office Administrator ID. Unless you change it of course.

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Is there a limit to how many students I can add to my office account?

No there is not limit, but don’t create students whimsically. Students have the ability to enroll themselves in courses and thus spend the credits you have purchased.

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Is there a limitation to the number of times I can access a course?

Yes, a student can only access a course 3 times. If you need to access a course again you will have to spend an additional credit from your office account.

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How many credits for a course do I need?

The cost in credits for a course can vary. Currently, the JCAAI HIPAA module is free and all other courses cost one credit each.

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What is the difference between an “Active” or “Inactive” student status?

An office administrator can designate a student as inactive. In that case, the student will not only be denied access to the courses, but they will not be allowed to enroll in courses as well.

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I am a Training Program Director, can my Fellows in Training enroll in courses at JCAAILearn?

Yes, you can. For educational reasons the JCAAI has made a special arrangement for Training Program Directors in the JCAAILearn system.

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I have purchased 18 credits and received a notice about joining the JCAAI. What do I do now?

Only non JCAAI members will receive this notice. Once your Office account has purchased 18 credits you become eligible for a free 1 year membership in the JCAAI. In addition to the notification on the screen for your eligibility, you will receive an email with the same message. The email you receive will have the JCAAI membership application attached as a Adobe Acrobat PDF file. You then print out and mail or fax the application to the JCAAI. If you qualify for JCAAI membership you will be designated a member and receive the relevant member benefits.

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Is the JCAAI HIPAA course offered here at JCAAILearn?

Yes, the HIPAA course is offered here at JCAAILearn as well. The courses are the same and the HIPAA course is offered here for no charge. You will find the HIPAA course listed with the compliance plan courses except it has a value of 0 credits.

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